Shipping and Returns

Shipping/ Returns Policy

Thank you for visiting and shopping at Royal Body Kits. Following are the terms and conditions that constitute our Shipping Policy.


Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Update this section if your processing time exceeds 2-3 business days.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time Shipment cost 
Standard Shipping 3-5 business days *Depends on the product 
International Shipping 5-10 business days *Depends on the product

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Royal Body Kits ships to addresses within the Worldwide Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Royal Body Kits is NOT RESPONSIBLE for any CUSTOMS and TAXES applied to your order. All fees imposed during or after shipping are the responsibility of the customer (customs, tariffs, taxes, etc.).

Damages

If you receive a damaged product, please do the following:

  • IMMEDIATELY CONTACT US
  • Keep the product with its original packaging and box
  • Make a list of the damaged or lost item(s)
  • Royal Body Kits will contact the shipper once we receive the email info above to schedule a pickup if needed.  DO NOT send it back to the return address without written approval from Royal Body Kits.

Once the product is received back and inspected, a replacement or credit will be issued.


International Shipping Policy

The Shipping Rates are shown at the time of checkout our dimensional rate only. If your shipment weight is too much then contact us for a shipping quote. If there is an error in the shipping rate quoted we will contact you and let you know of the changes. International orders (Outside the EU) are not automatically processed as we may require additional information from you.

RETURNS

Our Return Policy provides detailed information about options and procedures for returning your order.

Disclaimer: Legal information is not legal advice. Read the disclaimer.

In the event a product arrives damaged to your location, please follow the steps listed below.  All damaged items must be reported to the shipping carrier immediately and you must notify Royal Body Kits within 48 Hours of receiving your order. If these steps are not followed, your shipment may be denied claim to our Guarantees and a refund.

If you receive a damaged product, please do the following:

  • IMMEDIATELY CONTACT US
  • Keep the product with its original packaging and box
  • Make a list of the damaged or lost item(s)
  • Royal Body Kits will contact the shipper once we receive the email info above to schedule a pickup if needed.  DO NOT send it back to the return address without written approval from Royal Body Kits.

Once the product is received back and inspected, a replacement or credit will be issued.

An order that has shipped from our location or a supplier can not be cancelled, these are classified as returns.  Unfortunately, once it has shipped restocking fees will apply if they are applicable.  Special order items, custom-built items will not be able to be returned.  For this reason, it is extremely important to check your invoice or order form. 

An order that has gone through during any promotion sale or with discounts, could not be cancelled. Returns will work as above mentioned.

If a product is ordered and not wanted, the UNUSED item can be returned for a 25% restocking fee. In some cases, we may offer the ability to return the item to us for a lesser restocking fee and then keep the balance as a store credit.  To return an item, it must be in brand new condition with the original packaging.  If the item cannot be resold or is a special order or custom made item, we cannot accept a return.  Shipping is non-refundable in either direction unless approved by Royal Body Kits. All items wanting to be return MUST be reported within 30 days of the original invoice date. No items will be returnable after 30 days. All products shipped from the Royal Body Kits warehouse are shipped via FedEx, USPS, DHL or Freight. Some packages shipped from the manufacturer may or may not require signatures for package release. FedEx, UPS, USPS, and DHL have package pick up locations if you are unable to sign for the package.  If the package is returned to Royal Body Kits or manufacturer, you will be responsible for the return shipping costs and pay a 25% restocking fee if you choose to not have the item reshipped. These fees will be charged to your account on file or will be invoiced to you. 

Special Order Items
Some items may be special order specifically for the customer’s vehicle.  These items generally require a deposit or paid in full.  Once this deposit amount is notified to the customer and they agree to order the special order item, the deposit becomes non-refundable.  These special order items cannot be returned or resold.  Cancellations are not allowed on special-order parts. 

ROYAL BODY KITS DOES NOT REFUND SHIPPING CHARGES.  If you modify, install, or alter the item in any form, we cannot accept it as a return.  We will not cover any expenses related to the product or installation, and you may be required to purchase a replacement.

In the event that the product you ordered is sent either incorrectly or processed wrong by Royal Body Kits, we will arrange for the package to come back to us and ship out a replacement.  We will evaluate the situation before we determine the shipment was incorrect.

Store Credit Memos

Credit Memo is good for 12 months from the date of issue to use as store credit.  Refunds will be handled by the manor originally paid if applicable otherwise a check will be mailed.  A credit memo can not be converted from terms assigned, ie credit card payment to cash etc.